At Rucchi Luxe Studio, we strive to provide our customers with the best shopping experience. If you are not completely satisfied with your purchas our return and refund policy below.
1. Returns
We accept returns under following conditions:
- A return request must be made within 2 days of receiving the product
- The item must be unused, in its original packaging, and in the same condition as when received
- Certain items, such as personalized products, sale items, are non returnable.
- To initiate a return, please email us at rucchimishhra@gmail.com with your order details
2. Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund:
- If approved, the refund will be processed to your original payment method within 7 business days
- Shipping charges are non-refundable, except in cases where the return is due to an error on our part (e.g., wrong or defective item).
- If your refund is delayed, please check with your bank or payment provider before contacting us3..
3. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, email us at under1000.in@gmail.com with the details.
4. Contact us!
For any questions about this Policy, contact us Email: Under1000.in@gmail.com Thank you